Eb999 Terms and Conditions – Know Before You Use

Eb999 (hereinafter referred to as the "Platform", "we", or "eb999") is an online gaming and betting service provider. These Terms and Conditions apply to the use of all services, products, and platforms offered by eb999.

By registering, logging in, or using the eb999 platform in any way, you are deemed to have accepted these terms. In addition to these Terms and Conditions, our Privacy Policy and Responsible Gaming Policy Applicable.

To create an account on eb999, you must meet the following requirements:

• You must be 18 years of age or older.
• You must provide accurate and truthful information during registration. Providing false information will result in account termination.
• Each individual may register only one account. Multiple accounts are not permitted.
• The mobile number and email address used to register your account must belong to you personally.
• You are solely responsible for keeping your account password confidential. You must not allow anyone else to access or use your account.
• Any suspicious activity or security breach must be reported to our support team immediately.

After registration, eb999 may require identity verification (KYC). You may be asked to provide a national ID or other government-issued document. Withdrawals may be restricted until verification is complete.

If anyone under the age of 18 lives in your household, please ensure your account is kept out of their reach. eb999 reserves the right to investigate and suspend any account suspected of being used by a minor.

If it is found that a user opened an account while under 18 years of age, all transactions on that account will be voided and deposited funds may be forfeited.

The following rules apply when making deposits on eb999:

• Deposited funds may only be used for betting and gaming activity.
• Third-party deposits are not accepted. You must use your own payment method.
• Deposits are non-refundable once processed, but will be held as your betting balance.
• Suspicious transactions may be temporarily placed on hold.

The following conditions must be met to withdraw funds from eb999:

• Account verification (KYC) must be completed before any withdrawal can be processed.
• The minimum withdrawal amount is BDT 500.
• Withdrawals can only be made to the same payment method used for the original deposit.
• To withdraw funds earned from a bonus, the specified wagering requirements must be met.
• Withdrawals are typically processed within 1–48 hours. Complex cases may take 3–5 business days.
• Eb999 may request additional documentation when necessary, and large withdrawal amounts may be processed in stages.

Eb999 bonuses and promotional offers are subject to specific terms. Each bonus has its own wagering requirements and validity period. General bonus terms include:

• The welcome bonus is available to new members one time only.
• Bonus funds cannot be withdrawn directly; they become withdrawable only after the required wagering conditions are fulfilled.
• Bonuses are typically valid for 7–30 days. Any unused bonus will expire after this period.
• Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise.
• Bonuses and associated winnings will be voided if promotional terms are violated.
• Eb999 reserves the right to modify or cancel any bonus offer at any time.

To view our full promotional offers and terms, visit our Promotions Page See details.

The following rules apply to all betting activity on eb999:

• Once a bet is confirmed, it cannot be changed or cancelled.
• Eb999 reserves the right to void bets placed at incorrect odds resulting from a technical error.
• If a match is cancelled or indefinitely suspended, stakes for the relevant bets will be refunded.
• Bets in live betting may be rejected due to delays or connectivity issues.
• Unusually large bets placed on a single event may be subject to risk analysis.
• Bets confirmed before an odds change will remain valid at the original odds.

Sports Betting, Live Casino, and slots games may have additional specific rules, which will be clearly stated in the relevant sections.

• Bonus Abuse: Creating multiple accounts to claim bonuses.
• Money Laundering: Using the platform for money laundering purposes.
• Match Fixing: Match fixing or betting using insider information.
• Automation: Using bots, scripts, or automated software.
• Hacking: Exploiting security vulnerabilities in the platform.
• Account Sale: Selling or transferring your account to a third party.

If any of the above activities are suspected, eb999 may conduct an investigation, during which the account may be suspended.

Eb999 is not liable for the following:

• Losses or forfeited bets resulting from an internet connection failure.
• Issues arising from bugs or failures in third-party software or services.
• Losses caused by the user's own negligence or unauthorized disclosure of account credentials.
• Transactions delayed due to unexpected technical errors.
• Financial losses from winning or losing bets are entirely the user's responsibility.

Eb999 is committed to maintaining the highest platform standards, though uninterrupted service cannot be guaranteed.

Eb999 may suspend or permanently close an account under the following circumstances:

• Violation of the terms and conditions.
• If evidence of fraud or suspicious activity is found.
• If it is established that a user registered using false information.
• At the direction of legal or regulatory authorities.
• At the user's own request (self-exclusion).

Users may request account closure at any time by contacting the support team. Any valid remaining balance will be processed for return through the support team after closure.

If you have a dispute or complaint, please contact our customer support team first. We make every effort to resolve issues within 48 hours.

• In betting disputes, server logs and transaction records will serve as the final evidence.
• For payment disputes, the records of the relevant payment provider will be used as the reference.
• Eb999's decision shall be considered final, though third-party mediation may be sought in serious cases.

Eb999 reserves the right to update these Terms and Conditions at any time. Any changes will be reflected on this page, and registered users will be notified by email.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.